If you value my opinion at all, please DO NOT EVER rent a truck or trailer from U-Haul.

U-Haul representatives have just put my very pregnant wife through a day of hell trying to return a truck we rented yesterday afternoon. She spoke to numerous people from both their 800 call center, and local offices who have given her contradictory information, lied to her, threatened to report her to the police as a car thief, and just plain hung up on her because they didn’t want to deal with her questions. (My wife is a very gracious woman who is not prone to yelling on the phone or bullying people, particularly when others are being helpful and courteous.)